Last updated: April 2026 | Reading time: 8 min | Author: Expat Wiki Team
"The scariest part of being sick abroad isn't the illness — it's not knowing what to do next.""在国外生病最可怕的不是疾病本身——而是你不知道接下来该怎么做。""Ce n'est pas la maladie qui fait le plus peur à l'étranger — c'est de ne pas savoir quoi faire."
📋 At a Glance: The 5 Steps | 五步概览 | Les 5 Étapes en Un Coup d'Œil
Step 1 — 🏨 Choose the Right Hospital | 选择医院 | Choisir le Bon Hôpital
Not sure which hospital to go to? Start here / 从这里开始 / Commencez ici :
Guangzhou's Top Hospitals for Foreign Patients | 广州最适合外国人的医院
💡 Tip: For anything urgent → go to the nearest Emergency (急诊). Survival first, comfort later. 紧急情况直接去最近的急诊，先活下来再说。
Step 2 — 📝 Register | 挂号 | S'Enregistrer
Before you go | 挂号前 | Avant de partir :
Bring passport (required / 必带 / obligatoire)
Bring cash or Chinese bank card (many hospitals don't accept foreign credit cards / 不收外国信用卡)
Have your phone number ready
At the registration counter | 挂号窗口 | Au guichet :
"你好，我想挂 [科室名] 科。"(Nǐ hǎo, wǒ xiǎng guà [department] kē.)"Hello, I would like to register for the [department].""Bonjour, je voudrais m'inscrire au département de [department]."
Common departments | 常见科室 | Départements courants :
How to register | 挂号方式 | Comment s'inscrire :
In person at the hospital's registration hall (挂号大厅)
WeChat Mini Program → search "广州健康通"
Phone booking
⚠️ Tip: Hospital queues are very long in the morning (7-9 AM). Arrive after 2 PM for a shorter wait. 早上排队很长，下午 2 点后来会快很多。
Step 3 — 👨⚕️ See the Doctor | 就诊 | Voir le Médecin
What to expect | 就诊流程 | À quoi s'attendre :
A queue number will be assigned (check the digital display screens)
When your number is called, go to the indicated doctor's room
Consultation time is short — typically 3-5 minutes. Come prepared.
Prepare your answers in advance | 提前准备好答案 | Préparez vos réponses :
Must-have phrases | 必备句子 | Phrases essentielles :
🔹 "我有青霉素过敏。" — "I am allergic to penicillin." — "Je suis allergique à la pénicilline."🔹 "我的护照号码是 ______。" — "My passport number is ______."🔹 "请问在哪里付款？" — "Where do I pay?" — "Où est-ce que je paie ?"
Step 4 — 💊 Get Medicine & Do Tests | 取药 & 检查 | Récupérer les Médicaments
Common tests | 常见检查 | Examens courants :
Collecting medicine | 取药 | Récupérer les médicaments :
Go to the 药房 window
Show your 处方 (prescription) and receipt
Wait for your number to be called
Check the medicine box
💊 Important: If you don't understand the medication instructions, ask the pharmacist:"这个药怎么吃？" — "How do I take this medicine?" — "Comment dois-je prendre ce médicament ?"
Step 5 — 📅 Follow-up or Check Out | 复诊或出院 | Suivi ou Sortie
"需要复诊吗？" — "Do I need a follow-up?" — "Dois-je revenir pour un contrôle ?""什么时候复诊？" — "When should I come back?" — "Quand dois-je revenir ?"
Hospital discharge | 出院流程 | Procédure de sortie :
Doctor confirms you're ready to leave
Go to the 出院结算窗口 to settle all fees
Keep all receipts (发票) — you'll need them for insurance claims
🚨 Emergency Situations | 紧急情况 | Situations d'Urgence
English & French-speaking emergency hospitals | 可用英法语的急诊医院 :
广州和睦家医院 — 24/7 English emergency
广东省人民医院急诊 — Has English interpretation service
🔴 If you're in a life-threatening situation: Call 120. Even if you can't speak Chinese, operators can locate you via the call. 如有生命危险，立即拨打120。即使不会说中文也可以定位。
💰 How Much Does It Cost? | 费用参考 | Tarifs Publics
💡 Insurance tip: Check if your insurance covers international hospitals (和睦家). They cost more but accept foreign insurance and have full English & French service. 确认保险是否覆盖和睦家等国际医院，费用较高但接受外国保险，英法双语服务。
🗣️ Essential Medical Phrases | 医疗常用语 | Phrases Médicales Essentielles
📱 Download Before You Need It | 出发前下载
❓ Still confused? We can help. | 还有疑问？我们来帮你 | Encore des questions ?
expatcare.chat — Your English & French-speaking medical companion in Guangzhou.
We provide | 我们提供 | Nous proposons :
✅ Hospital booking assistance (English, French)
✅ Accompanying service during your hospital visit
✅ Medical interpretation (English, French, Arabic)
✅ Insurance navigation help
📲 Contact us | 联系我们 | Contactez-nous : epxatwiki@qq.com
This article is part of the expat.wiki free healthcare guide series. 本文是 expat.wiki 免费医疗指南系列的一部分。Cet article fait partie de la série de guides de santé gratuits d'expat.wiki.
Bookmark this page — you never know when you'll need it. 收藏本页——你永远不知道什么时候会需要它。
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